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These questions and answers apply to
members of Gold Crown Club International's North American program,
which includes North, Central and South America, Asia and South
Africa. |
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Q: Is there a fee to join
Gold Crown Club International? |
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A: No, membership is free. |
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Q: What are
qualifying rates? |
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A: All rates qualify for except for the following:
Priceline, Manager's Special, Allstate, Employee Discount, FIT, Free
Night Awards/Vouchers, Leisure Club, Travel Agent Discount, Group,
Wholesale, Tours, Unit Travel Card, Internet Only Rate and other
hotel negotiated rates. |
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Q: How can I
spend my points? |
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A: Gold Crown Club International points can be used
for a variety of awards,
including free room nights, Best Western Travel Cards, airline miles
and gift cards for shopping, dining and entertainment. |
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Q: When do points
expire? |
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A: Effective March 1, 2006 Best Western
International will no longer expire Gold Crown Club International
points. |
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Q: How do I earn
miles? |
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A: You can choose to earn 250 miles per stay with a
number of global airline
partners. To earn airline miles with one of these partners,
select an airline as your earning preference and include your
frequent flyer number in your member profile. At hotel check-in, be
sure to let the front desk know the airline to which you would like
your airline miles credited. |
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Q: How long does
it take for points or miles to post to my account? |
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A: It takes up to 14 days for points to post to your
account. Miles can take up to three statement cycles to post to your
airline account. Be sure to show your card upon check-in and check
out to help expedite posting of points or miles.
If you have
stayed at a Best Western and would like to inquire about points or
airline miles that have not posted to your account, contact Customer
Service. |
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Q: How can I
check my point balance? |
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A: You can access your up-to-date account
information online at all times. To access your account online, you
will need to create a
password and statement mailings. |
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Q: Can I receive
both frequent flyer miles and Gold Crown Club International points
for a stay? |
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Best Western hotels are not required to issue points
and miles for the same stay. Your designated earning preference
(points or miles) will be credited accordingly with each stay. |
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Q: Can I receive
points if I pay for my stay with a Best Western Travel Card? |
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A: Yes, you will earn points or miles when you pay
with a Best Western Travel Card as long as you stay at a qualified
rate. However, you can't earn points or miles when using a Best
Western Unit Travel Card. |
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Q: If I book
more than one room at a Best Western for the same night, can I get
points for each room? |
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A: Best Western hotels are not required to issue
points for more than one room booked by the same member for the same
night. |
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Q: Can I
transfer points to another Gold Crown Club International account? |
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A: Yes, points can be transferred between accounts
that share the same address. You may arrange the point transfer
through Customer
Service. |
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Q: Can I
purchase points? |
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A: Only Platinum and Diamond Elite members can
purchase points. Elite members can purchase 1,000 point increments
for $10 USD. Elite members can contact Gold Crown Club International Customer
Service to purchase points. |
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Q: What is Best Western
Speed Rewards? |
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A: Speed Rewards is Best Western's frequent guest
program designed for racing fans. As a Speed Rewards member, you'll
earn points at Best Western hotels worldwide towards a variety of
awards including racing merchandise, free room nights, gift
certificates, airline miles and much more. Speed Rewards membership
is free and available to residents of the U.S. and Canada. Best
Western offers promotions and contests throughout the year just for
Speed Rewards members. Go to http://www.bestwesternracing.com/ for more details. |
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Q: What is
AAA/CAA Preferred Gold Crown Club International
membership? |
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A: AAA/CAA Preferred Gold Crown Club International
is Best Western's frequent guest program exclusively for AAA/CAA
members. Special benefits of this program include bonus points with
every qualified stay, low rates and exclusive offers throughout the
year. For more information, visit www.bestwestern.com/aaa or http://www.bestwestern.com/caa. |
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Q: Can I
transfer my Gold Crown Club International membership to Speed
Rewards or AAA/CAA Preferred Gold Crown Club International
membership? |
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A: Yes, you can transfer your Gold Crown Club
International membership to Speed Rewards or AAA/CAA Preferred Gold
Crown Club International by calling Customer
Service. When you transfer your membership, you will receive a
new membership card with your original Gold Crown Club International
account number. |
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Q: Why does the
browser security alert me that the certificate is no longer valid
for this site? |
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 A: For your safety and privacy we have
recently upgraded our servers to SSL. If you are receiving errors
related to SSL certificates you may need to do one of the following:
- Update your browser to accept the latest root certification
certificates. To update your browser, please visit https://getca.verisign.com/update.html and
follow the instructions.
- Install the latest service packs for your operating system.
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